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It's a Debbie-and-Goliath story: One small woman against the mighty marketing-to-kids machine |
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http://www.todaysparent.com/preteen/education/article.jsp?content=1149102&page=1 A scuffle of chairs, the students
quickly jump up to show off the logos on their chests, down their legs and
on their shoes: Jacob Jr., Cherokee, Toronto Maple Leafs, Gap, adidas,
Nike, Old Navy. About half the kids in Carolyn Schwartz's grade four/five
class at Willowbrook Public School in Thornhill, Ontario, are proud human
billboards for something. They sit down noisily, still searching for
labels, and when visitor Debbie Gordon then asks them if they're
influenced by advertising, they look perplexed. Some stand, others rise
slowly, unsure. Several don't understand the question. These nine- to 11-year-olds are
perfect. Perfect targets of businesses selling to kids. Perfect for Debbie
Gordon, a former advertising executive who now teaches children how to be
media smart. For 15 years the 45-year-old
Torontonian was among those creating the ads, working in the biggest
agencies in the business. She helped sell chocolate bars, ketchup, French
fries, gum, clothing and much more for companies like Heinz, LifeSavers,
Welch's, Kraft and Hershey. But the epiphany came one day when she was
scrubbing the kitchen floor: "My daughter walked in and said, 'Mommy,
you don't have to work that hard. If you get Mr. Clean, he'll come out of
the bottle and he'll get into the corners and he'll make our kitchen clean
and shiny.' And she believed what she was saying. It blew my mind and I
realized we had to do a better job of making our kids aware of selling
methods and make them think critically about the messages out there." Starting with her daughter's class,
Gordon began volunteering in schools to talk about advertising. Then,
tired of the all the mergers and acquisitions in the industry and having
fallen in love with teaching, she left advertising and formed Mediacs,
offering media literacy workshops for elementary and middle school
students. The only slogan Gordon now sells is her own: "Mediacs -
building media savvy kids." She calls her work repenting.
"I say that tongue in cheek," she admits, "but I do think
there's a lot of advertising out there that is predatory with children. As
an industry, we need to do a better job of playing a role in schools to
help educate kids about this thing called marketing and advertising. It
should be a fundamental skill." The petite Gordon, who captivates
kids with her enthusiasm, offers four different sessions: Ad-Hawks, which
focuses on advertising (this is the one Mrs. Schwartz's class is doing);
The Junkfood Jungle, which encourages kids to think about what constitutes
a healthy lifestyle and how the media influence choices; Cool-Aid, which
challenges kids to think about what's cool; and Newshounds, about what
makes news and why. She doesn't criticize products or ads, or foist her
opinions on the students. "What I do is enlighten them. I call it
advertising streetproofing." During the 2001-2002 school year,
Gordon presented her workshops to about 2,000 students in 65 classrooms.
She charges six dollars a student or $150 a class (minimum), a bargain for
a three-hour session and a far cry from the $175 an hour she was paid at
her last advertising agency. But with school budgets stretched tight,
about half the teachers who approach Mediacs don't follow through with a
booking because of the cost, which has sent Gordon on an endless and
mostly fruitless search for corporate sponsorship. (Ironically, companies
routinely spend about $250,000 to produce a 30-second television spot and
about $350,000 for a 60-second ad.) The Canadian Teachers' Federation
loves Gordon's work and is currently developing its own national media
literacy program for children 15 years and younger. "Critical
thinking is important for kids of every age," says federation
president Doug Willard. "Kids spend lots of time with television,
movies, Internet and other media. It's a huge part of most kids' lives. So
teaching them how to view it with a critical eye is vital." Gordon even has a few supporters
from the dark side: Max Valiquette, president of Youthography, a marketing
consulting firm specializing in youth and pop culture, likes what she's
doing. In fact, he thinks it will lead to better advertising as kids
become more critical of what they're seeing - even though his job is to
help companies capture the teen market. Huddled together in groups of four,
the kids are working feverishly, trying to think of places where they see
advertising: cereal boxes, hot air balloons, blimps, stickers on fruit,
concert tickets, trucks, hats, bus stations, "the free sample
person." Michael comes up with plastic grocery bags. "No one has
ever said that before," Gordon tells him, and Michael is thrilled.
The list gets longer and longer. The Mediacs mom will spend three
hours with Mrs. Schwartz's class - 29 students of a multicultural mix,
almost all of whom admit to spending hours in front of television and
computer screens. She hopes they leave understanding they are consumers
and that they're being targeted by advertisers. "It isn't that
advertising is bad or good. I want to help them realize they have a choice
- to buy or not to buy - and understand that advertising, in large part,
is about turning a lot of our wants into perceived needs." One TV ad Gordon screens for the
students hints that kids who don't eat Corn Pops are losers. The Gap,
meanwhile, brings happiness - if you wear the clothes, that is. Beauty,
success, popularity and fun are other "promised" goodies in ads,
making consumers think they need specific products to attain those things,
Gordon explains. This is all big business when it
comes to kids. Every year, Canadian children aged six to eight spend about
$100 million of their own money, while nine- to 14-year-olds spend $1.7
billion, according to YTV's Kid and Tween Report, an annual national
survey that tracks the attitudes and opinions of children. On top of that,
those age groups influence a total of about $15 billion in family
purchases each year, from snacks and toothpaste to cars and cellphones. Today's tweens are products of
boomer parents, explains Beth Thompson, co-author of Kidfluence:
Why Kids Today Mean Business. In general, these parents have fewer
children to spend their money on, buy for convenience and to compensate
for lack of time; have more to spend than previous generations, identify
with brands and, most importantly, invite their kids to participate in
household decisions. "Boomer parents were the first
generation of parents to actually have the ability to choose whether or
not to have children," says Thompson. "That has had huge
repercussions in terms of how they've raised their families. They put a
lot of thought into having children, wanted their kids to be a vital part
of their family, and so they've included them at a young age to
participate in a more democratic sense than previous parents ever
did." At the same time, this generation
is the first to grow up technologically privileged - and they're hooked.
On average, kids aged six to 14 spend about 21 hours a week watching
television and an additional five hours a week on the computer. Gordon estimates Canadian kids view
about 504 commercials a week on television, 26,208 a year. That's
equivalent to watching nine full days of ads. And that's only television. "Repeat after me," she
says. "Ubiquitous." The students call back,
"ubiquitous." Gordon writes the word on the board. No one knows
what it means. "It means everywhere," she tells them. One result of this onslaught of
messages is that "we now totally live in a society where we're judged
by what we have," says Thompson. "About 85 percent of kids, when
they write to Santa, write in brand names. Brands now represent something,
and kids know that.'' Kids are consumers by the time they are five, adds
Gordon: "There are data that show that by that age they can recognize
100 brands." Lindsay puts up her hand to tell
Gordon about the adidas she's wearing. Her friends were all wearing adidas,
she says, so she bought a pair too. Gordon had just told the students
about viral marketing - selling products through word of mouth (see
"Did You Know?" p. 144). Michael's hand shoots up. After he got
Microsoft's XBox, his neighbour began coming over every day to play.
"His parents didn't like that, so he got his own XBox," Michael
says. Media literacy expert Linda Millar,
a teacher for 31 years in the Ottawa area, says Gordon's work is important
and gets kids thinking "but it's a small piece of the pie. It has to
go further. We need to get parents and teachers involved and we need to
have comprehensive, educationally sound programs that link with the
provincial curricula. We need to give kids the tips, tools and strategies
to watch carefully, to think critically and navigate safely through all
media. Advertising is only a tiny component." (Some experts counter
that we've already missed the boat on this. See "Are We Too
Late?" p. 142.) Millar is director of education for
Concerned Children's Advertisers (CCA), a non-profit organization made up
of 26 Canadian companies that market to children. Driven by a sense of
social responsibility, CCA addresses media and social issues affecting
children through commercials and free media literacy workshops for
educators and parents conducted by Millar across Canada. Its media
literacy program, TV & ME, is used in homes and schools in every
province. "In order to effect change in
behaviour, you have to get through to the people who influence their lives
the most, which are parents and teachers,"says Millar. Gordon sings out "Sleep
Country Canada" and, without missing a beat, Mrs. Schwartz's class
belts out "why buy a mattress anywhere else." Later, teams of
students stream up to the front to perform jingles they know by heart.
Pizza Pizza, Pogo, AlarmForce, Swiss Chalet, Cheese Whiz, McDonald's,
ItalPasta, Pepsi, Mazda, Home Depot and Speedy Muffler King all get
airtime. The students have no problem remembering the tunes, just choosing
which ones they want to perform. By the end, Gordon has them
thinking about those cheery jingles in a whole new way. She has them
wondering, questioning, analyzing. They are a little wiser, more alert.
They see the slogans on their shirts and pants in a different light. They clamber for a good view of the
television monitor and sit enthralled as they watch commercials, which
they then discuss and dissect. They can't get enough. They want more. It's
their favourite part of the session. "Do they [the companies selling
the products] get more out of it than we do?" Steven asks Gordon.
It's obvious by the way he asks that the answer has already dawned on him. Josh Vinderine came home from the
workshop excited, says his mom, Pam Eisen. "Many kids - and adults -
aren't aware of the unrealities of advertising and parents are not always
aware of what their kids are believing." After Gordon's visit, Josh
began questioning ads more, something he continues to do months after the
Ad-Hawks session. Gwen Rosenfield noticed that her
son, Michael, started thinking about how closely he listens to
advertising. Michael says he's been looking for tricks of the trade when
watching commercials ever since Gordon's session, and finds he is buying
less since becoming more media-wise. At the end of the workshop, Gordon
again points to the word ubiquitous on the blackboard. Now they get it.
Then she asks them if they're influenced by advertising. This time, almost
all these nine- and ten-year-olds jump to their feet. As she packs up, several kids
frantically rush forward to get her autograph. "I've never had a
reception like that," says Gordon. But she isn't flattered.
"It's all part of celebrity culture - an idolization of anything that
comes from this media world." Clutching her material, she heads
off on another Mediacs mission. The times are ripe for her message - she's
booked solid for the next month. Are we too late? Canadian parents are well on their
way to churning out pudgy, pale basement dwellers with few social and
physical skills and at risk of host of medical problems in adulthood, says
a leading expert in children's media and play culture. While media literacy efforts are
laudable, "I think we've probably lost the moment," says Stephen
Kline, professor of communications at Simon Fraser University in Burnaby,
BC. "We have handed over our children to American television and the
American mediated marketplace. You can tell young kids in a neutral way
about what advertising is doing, but I think you'll find they already know
that. What they're not getting is a critical awareness that this was not
always acceptable." It was felt that children under 12
don't have the skills necessary to make rational decisions regarding
lifestyle and products in the marketplace, asserts Kline. For that reason,
they were protected as vulnerable consumers. " All that has disappeared. The
emphasis on protecting them against hidden myths and the persuasive
pressure of advertising has lessened. For example, we know we have an
obesity problem in Canada. We know kids develop a strong preference for
fried and highly sugared foods early in life. And yet we don't restrict
the direct-to-children marketing of fast foods and snacks that are
contributing to what is now the greatest epidemic facing Canada." Kline is author of Out of the
Garden: Toys and Children's Culture in the Age of TV Marketing and the
upcoming Digital Play, examining the promotion of video games. He says
changes to advertising standards in the US in the early 1980s opened the
floodgates to children's marketing. "And when the US has a little sip
of wine, Canadians get tipsy." In Canada, the standards are more
stringent but have not kept pace with current advertising strategies, says
Kline. "The principle is there but not the will nor the understanding
of current techniques. If anything, there has been a blending of popular
culture and advertising. We have completely succumbed. Advertising is now
a part of children's culture." The solution, however, is not
simple. Kline thinks we need to put the brakes on direct-to-children
marketing, particularly when it comes to snacks and fast food. At the same
time, parents need to examine their own lifestyle habits, and schools must
spend more time teaching kids about healthy choices. "We have allowed this to
happen," Kline says. "Were we asleep? There's no mystery as to
why corporations engage in such intense marketing to children. The mystery
is why we let them." Did you know? Advertising agencies and marketing
firms use a variety of techniques to get through to the kid market. Here's
a sample:
Tips for Parents For practical suggestions on how to
help kids think critically about what they are seeing and hearing on TV
and the Net, check out these agencies and Web sites: |